Cepstral Lic
Posted: Mon May 29, 2017 10:19 pm
Hi
See the email chain below, can you help.
Hi
Your auto key recovery was not working could you help?
I ordered years ago at the email address above. I ordered Cepstral David and Emily voices for use with the TextAloud program.
Thanks for any help.
Steve
11/29/2016 10:36 am
Steve,
I can't find a purchase under that email address. Did you purchase the software directly from Cepstral? Or did you purchase through a reseller?
--The Cepstral Support Team
11/29/2016 12:38 pm
i bought from Nextup.com but they referred me to you for the licenses.
They say they only were resellers.
Can you help?
steve
11/30/2016 10:35 am
Steve,
Unfortunately, we do not have the license keys. Nextup was responsible for deploying and maintaining the license keys for their customers. We can provide you with the Emily and David voice download but that's it.
--The Cepstral Support Team
See the email chain below, can you help.
Hi
Your auto key recovery was not working could you help?
I ordered years ago at the email address above. I ordered Cepstral David and Emily voices for use with the TextAloud program.
Thanks for any help.
Steve
11/29/2016 10:36 am
Steve,
I can't find a purchase under that email address. Did you purchase the software directly from Cepstral? Or did you purchase through a reseller?
--The Cepstral Support Team
11/29/2016 12:38 pm
i bought from Nextup.com but they referred me to you for the licenses.
They say they only were resellers.
Can you help?
steve
11/30/2016 10:35 am
Steve,
Unfortunately, we do not have the license keys. Nextup was responsible for deploying and maintaining the license keys for their customers. We can provide you with the Emily and David voice download but that's it.
--The Cepstral Support Team