Well, sorry guys to post here, but nobody answers my emails at NextUp and you cannot be reached by phone.
I have ordered and paid online a TextAloud 3 Whole House license on your web site on October 13th. We are october 17th and I have received nothing and you seriously impact my project delay! I am really upset, this is not professional.
My order number is NXT141013-3398-58436A.
You have been paid, so please proceed my order.
I want my license key
Moderator: Jim Bretti
-
- Posts: 1558
- Joined: Wed Oct 29, 2003 11:07 am
- Contact:
Re: I want my license key
Send me an email at jim@nextup.com and I'll help with this.
Jim Bretti
NextUp.com
NextUp.com
-
- Posts: 1558
- Joined: Wed Oct 29, 2003 11:07 am
- Contact:
Re: I want my license key
We checked your order, must have a bad email address for you, the license key emails we're sending you are bouncing. Send me an email at jim@nexutp.com, and also include support@nextup.com on the email and we should be able to get this straightened out.
Sorry for the problems.
Sorry for the problems.
Jim Bretti
NextUp.com
NextUp.com
Re: I want my license key
Thanks. I received your emails and put another order using my Gmail account. This time everything worked fine and I got my license key in minutes.